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Microsoft Business Voice

Make and receive calls from anywhere

Microsoft 365 Business Voice is a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.

Calling, chat, and meetings in a single app

Call from anywhere, on any device

Delivered from Microsoft’s trusted cloud

Simplified setup, billing, and management

What’s Included

Enterprise-grade phone system

Reliable and secure calling delivered from Microsoft’s trusted cloud.

Built-in audio conferencing

Add flexibility to your meetings with a dial-in number, integrated into every online meeting.

Calling plan

Get new phone numbers or migrate existing ones. Make and receive PSTN calls to any number.

By 2023, 40% of new enterprise telephony purchases will be based on a cloud office suite


Discover new ways to work together

Work faster

Connect and collaborate quickly with Teams devices. Start meetings and calls with just one touch.

Work anywhere

Choose where and how you want to work with devices designed for any space and working style.

Work confidently

Get consistent high-quality video and audio, and easy setup and management.

Great product features and benefits for your customers

Modern phone system
  • Enterprise-grade phone system. High-quality, reliable audio and traditional phone features like shared lines, call forwarding, call queues, and auto attendants
  • Easy setup. Get started in minutes without any hardware to install or manage
  • Intelligent call routing & management. Work together to handle calls, texts, and voicemails, so no requests fall through the cracks
  • Visual voicemail and voicemail-to-email. Easily listen to or read your transcribed voicemails from any computer, mobile device, desk phone, and your inbox
  • Smart contacts. Be prepared for every call and meeting with email, phone, meeting, and file history, plus add notes to track even more
All-in-one solution
  • Unified application. Simplify communications by bringing together phone, text, conferencing, meetings, and messaging
  • One-click meetings & screen share. Encourage collaboration by turning any chat into a voice call or video meeting and share your screen with one-click
  • Call from anywhere, on any device. Calling made easy with a consistent experience across web, desktop, mobile apps, and even desk and conference phones
  • Powerful conferencing. Get everyone connected fast through your web browser, dial-in audio bridge, or from the Microsoft Teams desktop and mobile apps
  • Built-in Microsoft apps. Use Word, Excel, PowerPoint, and OneNote right within the context of a call or meeting.
Built into Microsoft 365
  • Simplify IT. Set up and manage in the same admin console as the rest of your Microsoft 365 services
  • Outlook integration. Schedule and join online meetings right from your calendar, and automatically keep your email and voice contacts in-sync
  • Robust security. Get built-in security, privacy, and compliance delivered from Microsoft’s trusted cloud
  • One provider. Save money on all your communications with a low, monthly price and no contracts
  • 24×7 customer care. Get support you can count on and get setup fast with a dedicated onboarding specialist