Skip to content


Cloud and professional IT services for all recruitment sectors

Time is crucial in any recruitment process so if you’re in the recruitment industry and are seeking IT support, focus on saving time.

We at Espok are here to help aid you in the right direction, by making your tech work faster, increasing your productivity and keeping your candidate data safe and secure with your migration to the cloud services.


Cloud recruitment technology can work for big or small businesses as it’s cost-effective and easy to update.

With cloud technology, recruitment can be carried out any time and anywhere. It can track applications, generate reports and understand the needs of the business by analysing the candidates. In other words, it’s a perfect solution for a robust recruitment process that helps in these ways:

  • The help of AI and machine learning, it interacts with potential candidates to find those that best meet the requirement.
  • Speeds up the recruitment process by automating initial screenings. 
  • A Cloud database can be accessed from anywhere and anytime, even via a smartphone or laptop.
  • The Cloud stores data in one place which makes security much more convenient.
  • Keeps candidates engaged by empowering them to build and maintain a high-quality profile and CV.
  • Communicate with candidates via advanced technology , making it easier for the recruiter to keep track.

Now GDPR is in place, unprotected data may incur a fine of 2%-4% of annual turnover.


Major data breaches can be caused by poor internal security practices such as improper database management or end-user error. There are still many businesses who are not aware that they have passwords lying around and a badly-secured IT infrastructure. This is where a security audit is essential to keeping candidate data and business information protected. 

Our security audits do not affect the day-to-day running of your business. We normally use our advanced software to run a scan and generate a comprehensive report which is easily understood by all your key stakeholders so they can make informed decisions.


You know security is major factor in your business. Here is audits can help:

  • Annual audits to establish a security baseline where progress and effectiveness of audit team can be measured.
  • Use an external auditor from a team who has real security experience rather than appointing an internal auditor.
  • Involve business and IT managers from the start.
  • Outline all company security risks in a report.

We know what CRM SYSTEM would work in your business.

There are 860 CRM systems to choose from, so businesses require an IT support partner to provide the best recommendation by understanding the business’ requirements. Choosing the right CRM can benefit recruitment in following ways:


  • It can bridge the gap between sales and recruiting and understand the client’s changing needs.
  • The team can access data any time and anywhere and create a strong relationship with the customer.
  • Many recruitment CRMs reduce complex relationships into simple records and help streamline the sales process.
  • Better reports are generated, resulting in better outcomes.

Data breaching and how it affects you.

Personal data needs to be kept secure with restricted access. Now that GDPR is in place data protection for individuals in the EU is key, affecting all recruitment business and technology companies. GDPR affects the recruitment industry in the following ways:


  • You need to have a record that the candidate is willing to provide their data and where the data is coming from.
  • Data needs to be up-to-date and accurate.
  • The privacy policy and terms and conditions need to be up-to-date and candidates should be aware of it.
  • Need to understand how third parties will use the data and maintain an audit trail to show how CVs are brought in.
  • Old unwanted data must be deleted.
  • Candidates have a right to ask for human input if companies are using automation for screening.
  • If companies become aware of a breach, they must report it within 72 hours under GDPR.
  • Companies will require additional support and solutions from third parties to avoid a data breach.

Why work with us?


100% UK Support

If you are looking for a company to provide you with IT support in London, you have come to the right place. There are a lot of companies offering IT support, yet not all of them provide the same level of service. You need a business that you can rely on for the best outsourced support, and that is exactly what you have with 1st IT.

We provide a wide range of services for businesses of all sizes across different industries, including charities and not-for-profit organizations. (IT For Finance, Construction, Legal Services, Recruitment, Architects, Estate Agents, Care Homes,  Logistics and Professional Services)

We’re proud to be certified by and partnered with industry leaders